Terms & Conditions

What you see is what you pay, all our prices are already inclusive of VAT, however delivery fees will be added on, in the checkout process.

A picture is worth 1000 words and although we try our best to stick to ours, our florists select only the freshest flowers available so floral colours, varieties, foliage, vases or pots may vary.

When it feels like our drivers are taking a road trip, we may charge additional delivery fees to certain delivery areas, don't worry we'll let you know beforehand.

Because each day is unique and we can never predict what awaits us, we unfortunately can't guarantee delivery times, we will try our best to deliver within office hours though.

If you're a procrastinator or an impulse sender of smiles and your order is placed for delivery on the same day before 12PM, delivery will only take place in the afternoon.

We all need a break once in a while so we don't deliver on Sundays or public holidays.

If on receiving our floral or gift creation, you or that special someone is not 100% satisfied, let our customer service team know within 48 hours and we will gladly collect and replace it at our expense or collect it and provide you with a refund.

Don't worry if you choose a perfume they're not crazy about, if the packaging is still unopened and we have stock of one they'd prefer more, we'll gladly exchange it for them. Although we may have to charge a collection and redelivery fee.

Although seldom charged, we do reserve the right to charge a handling fee should the address provided be incorrect, you changed your mind and the delivery already went out or if the recipient already has a similar product (or similar reasons).